47. Order status Processing/Pending/Complete? Item still not arrived?

47. Makna Status pesanan belian. Item belum sampai ?

SSODD 1

Last Update há 3 anos

Q: I have placed an order through www.ssodd.com.my and already make the payment, but why my order status PROCESSING?

A: PROCESSING means the payment has been made. Your order status will be updated to COMPLETE once the item has delivered out to courier.


ORDER PROCESSING TIME:

Cut off time: 11.00am

Only during Working days.


If today you make order via www.ssodd.com.my , the system will verify the payments as PROCESSING. But on the next working days, the team will update the status to COMPLETE when the item has sent out.


Meaning of Order Status

PENDING: Order received

PROCESSING: Payment has received

COMPLETE: Tracking number updated and the item has been sent out (Remarks: The items has been sent out to courier company)


How to know the product status?

Click Here


If you do have any enquiry, you may chat with us here


Thank you.


S: Saya telah membuat pesanan melalui www.ssodd.com.my dan sudah membuat pembayaran, tetapi mengapa status pesanan saya PROCESSING?

J: PROCESSING bermaksud pembayaran telah dibuat. Status pesanan anda akan dikemas kini menjadi COMPLETE setelah barang dihantar ke kurier.


MASA PEMPROSESAN PESANAN:

Tamat sebelum: 11.00 pagi

Hanya pada hari bekerja


Sekiranya hari ini anda membuat pesanan melalui www.ssodd.com.my , sistem akan mengesahkan pembayaran sebagai PROCESSING. Tetapi pada hari-hari kerja berikutnya, pasukan akan mengemas kini status menjadi COMPLETE apabila item telah dihantar.


Makna Status Pesanan

PENDING: Pesanan telah diterima

PROCESSING: Pembayaran telah diterima

COMPLETE: Tracking nombor diterima dan item telah dihantar keluar (Peringatan: Item telah dihantar ke syarikat Courier)


Bagaimana untuk mengetahui status produk?

Klik di Sini


Sekiranya anda mempunyai sebarang pertanyaan, anda boleh chat di sini


Terima kasih.

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