47. Order status Processing/Pending/Complete? Item still not arrived?
47. Makna Status pesanan belian. Item belum sampai ?
SSODD 1
Last Update 3 年前
Q: I have placed an order through www.ssodd.com.my and already make the payment, but why my order status PROCESSING?
A: PROCESSING means the payment has been made. Your order status will be updated to COMPLETE once the item has delivered out to courier.
ORDER PROCESSING TIME:
Cut off time: 11.00am
Only during Working days.
If today you make order via www.ssodd.com.my , the system will verify the payments as PROCESSING. But on the next working days, the team will update the status to COMPLETE when the item has sent out.
Meaning of Order Status
PENDING: Order received
PROCESSING: Payment has received
COMPLETE: Tracking number updated and the item has been sent out (Remarks: The items has been sent out to courier company)
How to know the product status?
If you do have any enquiry, you may chat with us here
Thank you.
S: Saya telah membuat pesanan melalui www.ssodd.com.my dan sudah membuat pembayaran, tetapi mengapa status pesanan saya PROCESSING?
J: PROCESSING bermaksud pembayaran telah dibuat. Status pesanan anda akan dikemas kini menjadi COMPLETE setelah barang dihantar ke kurier.
MASA PEMPROSESAN PESANAN:
Tamat sebelum: 11.00 pagi
Hanya pada hari bekerja
Sekiranya hari ini anda membuat pesanan melalui www.ssodd.com.my , sistem akan mengesahkan pembayaran sebagai PROCESSING. Tetapi pada hari-hari kerja berikutnya, pasukan akan mengemas kini status menjadi COMPLETE apabila item telah dihantar.
Makna Status Pesanan
PENDING: Pesanan telah diterima
PROCESSING: Pembayaran telah diterima
COMPLETE: Tracking nombor diterima dan item telah dihantar keluar (Peringatan: Item telah dihantar ke syarikat Courier)
Bagaimana untuk mengetahui status produk?
Sekiranya anda mempunyai sebarang pertanyaan, anda boleh chat di sini
Terima kasih.