54. Delivery status or complaint with the courier service provided?

54. Semak status penghantaran atau aduan perkhidmatan kurier yang disediakan?

SSODD 1

Last Update 3 jaar geleden

You may check delivery status via e-tracking or call.


Please check the consignment notes and see which courier company is handling your goods.


If you unsatisfied with the courier service providers, please complain to the details below:


Gdex Courier

Lead Time: 3-7 working days

Email: contactus@gdexpress.com

Contact: 03-64195003

Fb: @gdexpress

Tracking: https://www.gdexpress.com/malaysia/e-tracking


Remarks: You are welcome to direct complaint to Gdex regarding their services


Pgeon Courier

Lead Time: 3-7 working days

Email: hello@pgeon.delivery 

Contact: 0123013286 (WhatsApp only)

Fb: @pgeonmy

Tracking link: https://www.pgeon.delivery/track-parcel

Demo to check tracking: https://youtu.be/nMZ1ab9ME00


Remarks: You are welcome direct to complaint Pgeon regarding their services


Jone Transport Logistic

Lead Time: 3-7 working days

Contact: 03-55255595

Whatsapp: +60 12-510 9964

Tracking: No live tracking service provided. Please call their office directly to check the status.


Remarks: Please call only when the orders exceed 7 working days. If slow delivery, you may call to Jone Logistic office at 03-55255595.


Process of Order SSODD

Step 1: Customer place order through www.ssodd.com.my

Step 2: SSODD will arrange the goods at our warehouse, courier or transporter will pick up the goods and delivery to customer place.

Step 3: Customer can check the delivery status at courier website. Tracking number will be updated to the system in the following days.

Step 4: If wish to complain slow delivery, you may use above information to lodge a complaint.


Remarks:

Tracking code will be updated to end user via:

i. SMS

ii. Email

iii. Login www.ssodd.com.my - view your order history - order history - view - order history. 


Anda boleh memeriksa status penghantaran melalui e-tracking atau panggilan.


Sila periksa nota pengiriman dan lihat syarikat kurier mana yang mengendalikan barang anda.


Sekiranya anda tidak berpuas hati dengan penyedia perkhidmatan kurier, sila adukan di maklumat di bawah:


Gdex Courier

Anggaran Masa: 3-7 hari bekerja

E-mel: contactus@gdexpress.com

Hubungi: 03-64195003

Fb: @gdexpress

Tracking: https://www.gdexpress.com/malaysia/e-tracking


Peringatan: Anda boleh membuat aduan kepada Gdex mengenai perkhidmatan mereka


Pgeon Courier

Anggaran Masa: 3-7 hari bekerja

E-mel: hello@pgeon.delivery

Hubungi: 0123013286 (WhatsApp sahaja)

Fb: @pgeonmy

Tracking: https://www.pgeon.delivery/track-parcel

Demo untuk memeriksa tracking: https://youtu.be/nMZ1ab9ME00


Peringatan: Anda boleh terus mengadu kepada Pgeon mengenai perkhidmatan mereka


Jone Transport Logistic

Anggaran Masa: 3-7 hari bekerja

Hubungi: 03-55255595

Whatsapp: +60 12-510 9964

Tracking: Tidak ada perkhidmatan penjejakan langsung yang disediakan. Sila hubungi pejabat mereka terus untuk memeriksa status.


Peringatan: Hubungi hanya apabila pesanan melebihi 7 hari bekerja. Sekiranya penghantaran lambat, anda boleh menghubungi pejabat Jone Logistic di talian 03-55255595.


Proses Pesanan SSODD

Langkah 1: Pelanggan membuat pesanan melalui www.ssodd.com.my


Langkah 2: SSODD akan mengatur barang di gudang kami, kemudian courier atau pengangkut akan mengambil barang dan membuat penghantaran ke tempat pelanggan.


Langkah 3: Pelanggan boleh memeriksa status penghantaran mereka di laman web courier. Nombor tracking akan dikemas kini di sistem pada hari berikutnya.


Langkah 4: Sekiranya ingin mengadu penghantaran lambat, anda boleh menggunakan maklumat di atas untuk membuat aduan.


Kenyataan:

Kod tracking akan dikemas kini kepada pelanggan melalui:

i. SMS

ii. E-mel

iii. Log masuk www.ssodd.com.my - view your order history - order history - view - order history.

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